Last Updated: 18th June 2026

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At Violet Health, we are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.

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1. Who We Are

Violet Health provides physiotherapy and wellbeing services, including Women's Health Physiotherapy, Musculoskeletal Physiotherapy, Pelvic Health, Pregnancy and Postnatal Care, Acupuncture, Cupping Therapy, Occupational Health Services and Health Coaching.

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2. Information We Collect

We may collect the following information:

• Name

• Date of birth

• Email address

• Telephone number

• Address

• Medical and health information relevant to your treatment

• Appointment and booking information

• Payment information (processed securely through third-party providers)

• Website usage information through cookies and analytics

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3. How We Use Your Information

We use your information to:

• Arrange and manage appointments

• Provide physiotherapy and wellbeing services

• Communicate with you regarding your treatment

• Maintain accurate healthcare records

• Process payments

• Improve our website and services

• Comply with legal and professional obligations

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4. Legal Basis for Processing

We process your personal information under the following legal bases:

• Your consent

• Performance of a contract for healthcare services

• Compliance with legal obligations

• Legitimate interests in providing healthcare and managing our business

Health information is processed only when necessary for the provision of healthcare services.

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5. How We Store Your Information

Your information is stored securely and accessed only by authorised persons.

We take reasonable measures to protect your information from loss, misuse, unauthorised access or disclosure.

Healthcare records are retained in accordance with professional and legal requirements.

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6. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary:

• With other healthcare professionals involved in your care (with your consent where appropriate)

• With payment providers to process payments

• When required by law or regulatory authorities

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7. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

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8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Restrict or object to certain types of processing

• Withdraw consent at any time

• Request a copy of your information

To exercise any of these rights, please contact us using the details below.

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9. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as online booking systems or payment providers. We are not responsible for the privacy practices of these external services.

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10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Violet Health
Salisbury, Wiltshire, United Kingdom

📧 Women.health.clinic.physio@gmail.com
📞 07774 630 909